Terms of Use

This web site will produce a valid legal will for use in Australian states and territories. The Wills we create are suitable for the majority of individuals. However, if you have a complex situation (for example family trusts, overseas property or complex private company structures in place) we strongly encourage you to seek professional legal advice.

The information provided on this website is not a substitute for legal advice. If you have any questions relating to details of your estate administration, we suggest that you request the advice of a solicitor.

My Will Online has made every effort to ensure the information in the Wills is consistent with the laws of each State and Territory of Australia as at the time of purchase; however, those laws may change after the date of purchase of your will. My Will Online accepts no responsibility for the manner in which you complete your Will, nor whether your Will is appropriate for your circumstances.

We are not lawyers and do not offer legal opinion or advice. Our Wills are created automatically using standard clauses merged with the information that you provide within the online forms on this website. Our final documents have been reviewed by legal professionals, but we make no guarantees that your Will is un-contestable.

In using this website, you acknowledge that you are not receiving legal, financial or tax advice from My Will Online.

Refund Policy: If you purchase a Will from My Will Online and then find that it doesn't adequately meet your needs, we'll fully refund your purchase cost if you notify us stating the reason, within 7 days of purchase.

Data Encryption: The My Will Online website uses SSL encryption to ensure that all information entered is secure. All payments are processed via Paypal Australia who also use SSL encryption to keep your payment details secure.

Dispatch and Delivery: Please note that My Will Online does not physically send completed documents. Once payment for your order is confirmed, the documents can be downloaded to your computer (or other device) immediately. Once downloaded, you would need to print a copy and have them signed.

Physical Location: My Will Online is an Australian owned and operated business, with the head office located in Darlinghurst, NSW 2010, Australia.

Unlimited updates for life. Once you have purchased a Will from My Will Online, you'll have full access to modify and recreate your Will for life.

Terms of Service

Use of this website requires that you read and agree to the following numbered points. If you do not agree to any of these points, then you must not use this website.

  1. I understand and agree that My Will Online is not a legal firm or a legal professional, and may not perform services normally performed by a legal professional, and is not a substitute for the advice or services of a legal professional. Rather, I am representing myself in this legal matter. No lawyer-client relationship or privilege is created with My Will Online.
  2. If, prior to my purchase, I believe that My Will Online gave me any legal advice, opinion or recommendation about my legal rights, remedies, options, selection of forms or strategies, I will not proceed with this purchase, and any purchase that I do make will be null and void.
  3. Limitation of liability and indemnification. Except as prohibited by law, I will hold My Will Online and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however it arises (including legal fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by me of any federal, state, or local laws, statutes, rules, or regulations, even if My Will Online has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of My Will Online, it will be limited to the amount paid for the products and/or services and under no circumstances will there be consequential or punitive damages.
  4. Terms of Use. I understand that the Site's general terms of use (the "Terms of Use") also apply to these Terms of Service and in agreeing to these Terms of Service, I acknowledge that I have read and agree to those Terms of Use, which are incorporated herein.
  5. Future Products and Services. If I choose to add a product or service to my order subsequent to this initial purchase, these Terms of Service will apply to that additional product or service purchase as well.
  6. Suspended Accounts. If My Will Online encounters evidence of suspicious activity in connection with my account, including, but not limited to, evidence that my account is being used by someone who is not authorized to do so, I acknowledge that My Will Online, in its sole discretion, may opt to temporarily disable my account for a reasonable amount of time in order to investigate. In the event that My Will Online disables my account, I understand that, absent a subpoena or court order, no information about my account will be provided to anyone outside My Will Online, including me or any authorized contact, until the investigation is complete. Additionally, I understand that My Will Online, in its sole discretion, may decide not to send any documents associated with my account to me or file any such documents with any government authority, while my account is disabled. I acknowledge that My Will Online will not be liable for any delays caused by these policies and procedures.
  7. Access to World Wide Web; Internet Delays. To use My Will Online services, I must obtain access to the World Wide Web, either directly or through devices that access web-based content, and pay any service fees associated with such access. I am responsible for providing all equipment necessary to make such connection to the World Wide Web, including a computer and Internet access. Access to certain My Will Online services may be limited or delayed based on problems inherent in the use of Internet and electronic communications. I understand that My Will Online is not responsible for delays, delivery failures, or other damage resulting from such problems.
  8. Right to refuse. I acknowledge that My Will Online reserves the right to refuse service to anyone.
  9. I acknowledge that I will have the opportunity to review a preview of my will created at My Will Online and may contact My Will Online customer service via the contact page with questions or for assistance.
  10. I understand that these terms affect my legal rights and obligations. If I do not agree to be bound by all of these terms, I will not use this service. By proceeding with my purchase, I agree to these Terms of Service.